Viewings
The modern PropTech marketplace simplifying rental discovery, automated viewing bookings, and digital leases.
- Services
- PropTech Software Development · Marketplace Platform Engineering
- Industry
- PropTech · Real Estate
- Platform
- Web Platform & Mobile-Responsive Portal
About the Project
Viewings is a comprehensive New Zealand PropTech software development platform built by Arcforth to eliminate rental friction through instant self-serve viewing scheduling, verified renter passports, and digital agreements.
The Challenge
The New Zealand rental journey was fragmented across legacy portals, uncoordinated emails, paper tenancy applications, and high viewing no-show rates.
Pain Point: Property Manager Overload
Property managers spent up to 65% of their week managing scheduling emails, rescheduling viewings, and chasing missing documents.
Pain Point: 35%+ Viewing No-Shows
Without automated confirmation and reminder workflows, more than a third of booked prospective tenants failed to attend viewings.
Pain Point: Repeated Tenancy Applications
Renters had to repeatedly fill out 10-page paper forms and upload sensitive identity documents for every property they viewed.
Pain Point: NZ Tenancy Compliance
Unsecured email attachments and paper records posed substantial legal compliance and privacy risks under NZ Tenancy regulations.
Objectives
Build an automated PropTech platform that streamlines property discovery, enables 1-click viewing reservations, and digitizes the lease lifecycle.
Target:
Sub-60 second viewing booking, 90%+ viewing attendance rate, and reduce agency administrative overhead by 75%.
Approach
We architected an integrated rental operating platform centered on calendar automation and reusable verified tenant profiles:
- 01. Listing & Calendar Sync
- 02. Instant Self-Serve Booking
- 03. Digital Renter Passport
- 04. Automated Agreement Signing
Bi-Directional Calendar Engine
Automated viewing slots that sync dynamically with agent Google and Microsoft Outlook calendars to prevent double-booking.
Reusable Renter Passport
Secure digital profile allowing tenants to complete ID verification and credit checks once, then apply to multiple homes in seconds.
Automated Tenancy Compliance
Standardized NZ residential tenancy agreement generation with encrypted digital signature workflows.
The Ecosystem
A cohesive PropTech infrastructure connecting property management agencies, landlords, and tenants.
Agency Portfolio Dashboard
Multi-property management console for managing viewing caps, scheduling open homes, and tracking applicant statuses.
Tenant Discovery Hub
Lightning-fast property search with neighborhood insights, commute calculators, and direct viewing reservation slots.
Automated SMS/Email Dispatcher
Two-way confirmation loops and GPS directions sent 24h and 2h prior to viewings, cutting no-shows to under 6%.
Digital Lease Execution
Legally compliant digital agreements with automated bond submission, deposit tracking, and key handoff verification.
Outcomes
Dramatic time savings and operational efficiency across premier property management portfolios.
82%
Admin Time Reduced
94%
Viewing Attendance Rate
<6 mins
Average Time to Apply
14 Days
Faster Lease Finalization
